Operating Knowledge
crtnGrow interviews every employee, reads your tools, and delivers a living operating manual — plus the AI systems to keep it current.
Most of how your company operates lives in people's heads - not in any doc, tool, or dashboard.
01
Knowledge walkout risk
02
Broken onboarding
03
AI transformation blocked
The Method
01
We speak with everyone — from CEO to frontline. Not surveys, but actual conversations with AI. We surface how decisions really get made, what's tribal knowledge, and what walks out the door when someone leaves.
02
We read your tools — Notion, Slack, Jira, Drive, Confluence — and cross-reference what's documented against what we heard. The gaps become visible. The patterns become actionable.
03
We deliver a structured, searchable knowledge base plus AI agents trained on your company's specific context. It stays current automatically — every decision, every change, every process captured as it evolves.
Deliverables
In four weeks, your company's knowledge moves from locked inside people's heads to a structured, searchable, AI-ready system.
Living Operating Manual
Structured, searchable knowledge base of how your company actually works.
Process Maps
Visual documentation of every core process, from hiring to shipping.
Decision Framework
Who decides what, and how. Never lose institutional knowledge to attrition again.
AI Readiness Assessment
Clear picture of where AI can automate and augment, specific to your context.
Knowledge Transfer System
Onboarding that cuts time-to-productivity from months to days.
Ongoing AI Updates
Automated agents that keep the manual current as your company evolves.
For New Owners
When a business changes hands, its new owner has to learn how everything actually works — every process, relationship, and unwritten rule — before they can confidently transform it. crtnGrow turns that knowledge, scattered across people's heads, into a structured operating manual you can rely on from day one. Built for search funds, ETA operators, and anyone stepping into a business they didn't build.
Understand every nuance
We interview the founder and the whole team, turning years of in-their-head know-how into a structured, searchable system — the real version of how work flows, not the org chart.
See your key-person risk
Know exactly who holds critical knowledge and what would break if they were out.
Map first, then transform
Walk in with a clear picture of how the business really runs and a prioritised plan to improve it — not a three-month guessing game.
Numbers That Matter
Within Hours
vs. the industry standard
3–6 months
100%
employee coverage
vs. surveys' 10%
<$35/person/month
all-in engagement
vs. $100K+ consulting
Start Here
No charge. You'll know your decision by the end of the call.